Q: Do I need to pay for Registration?
A: No, registration is completely free; you just need a valid email address
Q: I'm an employer, I need to know the whole process for my campaign
A: please check in Employer guideline (click here)
Q:I'm a worker,I need to know the whole process for completing a successful job?
A: please check in worker's guideline (click here)
Q: Are there any Deposit & Withdraw fees?
A:Yes But for limited time Only :-)
For our site maintenance and administration expenses fees are mentioned bellow:
For our site maintenance and administration expenses fees are mentioned bellow:
15 fees will be charged from the total amount of withdraw requested.
00 fees will be charged from the total amount of deposit.
But you can save/ waive these fees by inviting only 1000 Friends.
Then you will never be Charged for any Withdraw & Deposit fees forever. :-)
Q: What is Wallet Balance and cash balance?
A: Wallet Balance is total amount of vouchers and refunds by system,which is non-withdraw able but can be use on site to start a new campaign .
Cash balance is a total amount of earning by jobs ,referrals and deposits,which can be withdraw / cash out or start a new campaign, also to generate vouchers
Success rate
Q: What is Success rate?
A: Success rate is an important part for worker reputation and working experience.
You must Accept the job only which you are capable to complete ,
Submitting Wrong proof will be result marked you Not satisfied and you success rate will be down.
You must maintain your success rate above 1 %
Q: How success rate calculated?
A: success rate calculated on your Satisfied & Not satisfied task which you have done since you have joined.
If you have Not Satisfied jobs more than Satisfied Jobs? Your Success rate will be down.
You must maintain Your success rate all the time by selecting job only which you are capable to do.
(Pending task doesn't not count in success rate calculation)
Q:I can not do any job as it says my success rate is down?
Success rate goes below 1 % will not be able to submit task or withdraw funds automatically by system.
if you think Employer misstated you? and you can not do anymore job by system
Contact Support with Job details we will do investigation on your proof and if you are right?we will reset your success-rate.
you must select the job carefully and submit the correct proof since you have two chances to do it.
Membership level
Q: What are membership levels and benefits?
- Basic member : when you joined the site you are basic member
Basic member will be charged for deposit & withdraw fees - Silver member : When you invite minimum 1000 friends you become silver member
Silver members will not be charged for any deposit and withdraw fees - Golden member: when you invite Minimum 5000 friends.you become golden member
Golden members get free gifts from administration(ex vouchers or free campaigns)
Golden members will not be charged for any deposit & withdraw fees
Referral system
Q: What is referral system ?how can I earn by refer friends?
A: please check the complete referral system click here to know how you can make money everyday!
Bonus
Q: What is Signup-Bonus and How can I use it ?
A: When you signup you will get 0.50 signup Bonus deposited in your wallet balance instantly.
Signup bonus can be use to start a new campaign.
Login
Q: I was not log-in since long, my account will be suspended?
No, But you must be log-in once in 30 days or your balance will be expired,account will never suspended.
Even you are not completing any job , you can just log-in and log-out once in 30 days into your account
so the system will keep your account active and we will be sure that you are still active with our site.
Vouchers / Coupons
Q: How can I use Voucher or Coupon?
Generate or Redeem a Voucher
Member can generate a voucher if they have sufficient balance in their withdrawable balance.
Vouchers are free of cost to generate or redeem.
Vouchers are free of cost to generate or redeem.
Generated vouchers can be used later for redemption and site use only.
The generated voucher code will be a one-time use only. Valid for 1 year.
A voucher code will be emailed to members.
Member can Send this code to their friends or gift or to share the balance.
Q: I have another question, can I contact you?
A: We will be happy to assist you with any issue or guideline related to our site
If you are a member? please login and contact us by open a ticket,we will reply you at earliest.
If you not a member yet? you can still contact us by clicking Contact from the top menu.
Thank you,
FreelancerWay Jobs Marketplace